In the colorful world of art supplies, our client stands out as a beacon of creativity and innovation. Based in Easton, Pennsylvania, this iconic company has been inspiring artists of all ages for over a century. Known for their vibrant crayons, markers, and other art materials, they’ve become a household name synonymous with childhood memories and artistic expression. ๐๏ธ๐จ
As the digital landscape evolved, so did the need for this art supply giant to adapt its marketing strategies. Enter SwiftPropel, a digital marketing powerhouse ready to paint a new picture of success for our client. ๐
Challenges
Pandemic Pivot
When the COVID-19 pandemic hit in 2020, consumer behavior shifted dramatically. People were spending more time at home, isolated from friends and family. This sudden change left our client facing a crucial question: How could they remain relevant and engaging in this new normal? ๐ ๐ท
Content Strategy Overhaul
With the shift in consumer demand, the existing content strategy needed a complete reimagining. The challenge was to create content that not only showcased products but also inspired creative applications during lockdowns. ๐๐
Data-Driven Decision Making
In a rapidly changing market, making informed decisions quickly became paramount. Our client needed a way to identify emerging trends and opportunities in real-time. ๐๐
Cross-Channel Synergy
While organic search was a primary focus, the client aimed to create a cohesive strategy that would resonate across all marketing channels, from social media to email marketing. ๐๐ฑ
Solutions
SwiftPropel stepped in with a comprehensive digital marketing strategy tailored to meet these challenges head-on:
Advanced Search Insights
We deployed our cutting-edge search analytics tools to provide real-time data on shifting consumer behavior. This allowed us to identify emerging trends such as “things to do at home” and related keywords that were gaining traction during the pandemic. ๐ต๏ธโโ๏ธ๐ป
Content Optimization
Armed with these insights, we helped our client pivot their content strategy. We developed a holistic approach that paired unique products with creative ideas, events, and applications to inspire customers and build brand loyalty. ๐๐ฏ
Data-Driven Decision Support
Our platform became the cornerstone for informed decision-making. We provided comprehensive reports and analytics that helped the client make “go, no-go” decisions before committing resources, ensuring efficient allocation of marketing efforts. ๐ก๐
Cross-Functional Strategy
We extended our search insights beyond SEO, informing broader marketing strategies. This included identifying themes, terms, and phrases that worked across social media, text messaging, email, and paid advertising channels. ๐๐
Seasonal Campaign Optimization
We leveraged our data to optimize seasonal campaigns, particularly for the crucial holiday shopping period. This included identifying popular gift ideas and crafting activities that resonated with consumers during the winter months. ๐โ๏ธ
Outcomes
The collaboration between SwiftPropel and our art supply client yielded impressive results:
Successful Pandemic Pivot
By quickly identifying the shift towards at-home activities, we helped our client launch a virtual craft camp. This innovative program, which included a Camp Supply Kit and online tutorials, became a huge hit with families looking for creative outlets during lockdowns. ๐๏ธ๐จโ๐ฉโ๐งโ๐ฆ
Increased Engagement
The new content strategy, focused on creative applications of products, led to higher engagement rates across all digital platforms. Customers were not just buying products; they were immersing themselves in brand experiences. ๐โค๏ธ
Holiday Season Success
The insights provided by SwiftPropel led to a highly successful holiday season. Exclusive gift sets and configurations, optimized based on our data, became the main driver of increased average order value during the 2021 holiday period. ๐๐ฐ
Virtual Camp Expansion
Building on the success of the summer craft camp, our client launched a winter version – “Camp Craft Box Winter Wonderland” – offering virtual craft camps for both kids and adults. This initiative became a secondary driver of increased average order value. โ๐จ
Long-Term Strategy
The success of these initiatives has led to ongoing engagement and excitement for our client’s content and commerce initiatives. The virtual summer craft camp has become an annual event, now featuring eight themed weeks of creativity and learning for kids. ๐๐๏ธ
Cross-Channel Synergy
By using search insights to inform multiple marketing channels, our client achieved more cohesive and successful campaigns across the board. This led to improved brand messaging and customer communication. ๐ฃ๏ธ๐ค
Agile Marketing Approach
The ability to quickly identify and respond to market trends positioned our client as an innovative leader in their industry, able to meet consumer needs even in unprecedented times. ๐โโ๏ธ๐จ
Conclusion
SwiftPropel’s data-driven approach and innovative strategies helped our art supply client not only weather the challenges posed by the pandemic but emerge stronger and more connected to their customer base. By leveraging real-time search insights and crafting a holistic marketing strategy, we transformed potential obstacles into opportunities for growth and engagement.
As we look to the future, SwiftPropel continues to work closely with our client, ensuring they remain at the forefront of digital marketing innovation in the art supply industry. Together, we’re painting a bright future, one data point at a time. ๐๐ผ๏ธ
Vijay Sood is a seasoned digital marketer with a passion for driving online growth and innovation. With a robust background in developing and executing comprehensive digital strategies, Vijay excels in leveraging SEO, content marketing, and social media to boost brand visibility and engagement. His expertise lies in transforming data-driven insights into actionable marketing campaigns, helping businesses achieve their digital objectives.